New Dell doesn't work :-(

My new inspiron 6000 Dell laptop arrived on Friday. 2GB or RAM, 100GB hard disk and a 1920 x 1200 screen. It should have been a joyous occasion, but instead it was marred by disappointment. The screen just didn’t work. Plugged in to an external screen my new system worked fine, but the screen just didn’t work. The dell support person I spoke to told me to “wiggle the screen backward and forwar” (hmmm…..what would I have done if this had worked?). I have a support incident lodged, but this is hardly the type of thing that creates passionate users

Update: The Dell technician came on Tuesday, prized up the keyboard cover and plugged the monitor in correctly. A 5-minute job. I can now bask in the glory of the 1920 x 1200 res screen.